User Generated Search
April 15th, 2009The Twitter phenom is still gaining traction, and here’s why (imho): user generated search.
When I first signed up for a Twitter account, my very first impressions were a lot like the ones comedians make fun of Twitter for: someone told me every personal thing they did in tweet after tweet — and I stopped paying attention. I have been a poor follower and worse tweeter (twitterer?) since.
But reports keep rolling in about how effective Twitter is as a real time communication tool, and most of these are about one thing: search. Our friend Martin in Portland talked about how his team, working with the tourism industry in Oregon, started something called the ‘Twisitor’ Center (in this blog, you will also find posts about how Visitor Bureaus across the country are using Twitter). You simply Tweet a question including the #inpdx hash to have your query posted to everyone following that conversation — and almost immediately you have an answer.
Most of the other success stories I hear about are similar. Someone at a conference needs a laptop charger. Someone else there has one. They connect and problem solved.
I know the other famous stories about Twitter are things like the fact that the first reports of the Mumbai terrorist attacks were sent in tweets. These real time alerts are important, but for the day to day, I think the search function is the killer app. It’s a perfect extension of the interactive logic of the Internet.
So, Web 3.0? If we can have user generated content = Web 2.0, why not user generated search = Web 3.0? OK. I agree, neither one is really a game changer in the biggest picture. But the growth of the Internet tools we have — enlarging and enriching the network — is pretty amazing.

